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'As musical director of Opera Australia, it is not surprising that Richard Hickox should want to make recordings with that excellent company. He has made a bold choice in Dvorakís last and greatest opera, Rusalka, when there is a near definitive version available on Decca with a mainly Czech cast and the Czech Philharmonic conducted by Sir Charles Mackerras. Yet even in face of such competition there is a strong case for the new version from Chandos... A final choice must remain marginal, anyone who wants a new-minted version of one of the most magical of all operas... this new Chandos version made an excellent choice.'
Gramophone Editorís Choice
 
Payment Terms
Please note that all credit card payments will be deducted in sterling. Current Exchange rates may apply depending on your credit card/banks own policy. Please ensure that your credit card company will accept a charge in sterling, otherwise your order may not be accepted due to the refusal of a sterling charge.

Postage and Packing
Postage and Packing rates vary according to the following chart:

U.K.
Rest of EU
Rest of World
1-3 CDs*
£0.99
£1.99
£2.49
4-5 CDs
£1.49
£3.49
£4.49
6-9 CDs
£3.49
£4.49
£7.99
10+ CDs
£4.99
£7.99
£9.99

*Special Item CD Box Sets can have higher P&P rates.

If you spend more than £100 in a single transaction, postage and packing is free.(Due to increasing costs we reserve the right to charge shipping for Non-European orders. Please contact us for further information. )

Security
We recognise that security is one of the major concerns for the shopper during an online transaction. So we use 'PayPoint' who use state of the art security tools and techniques to ensure that you are protected against online fraud. In reality, an online purchase is probably more secure than a card transaction conducted in a shop, over the telephone or by fax - because PayPoint ensure that your online purchase details are encrypted using complex logarithm methods. For more information about Paypoint online security visit the Paypoint website at www.paypoint.co.uk.

Email confirmation
When you place your order (which happens after you click the 'complete order and send' button), you will be sent an email confirmation of your order and details.

It is the aim of Chandos to process and despatch all orders within 5 working days of receipt. 99% of our orders are picked and packed and ready to be posted by 5.00pm the same day but there is always that 1% that we cannot send either through a shortage of stock, a computer problem or due to high levels of orders. And of course, although we may despatch quickly, there is also the possibility that your packet gets delayed in the post.
We would like to be able to state "next day delivery" because the majority of our orders do reach our customers the next day. However, we would then have the problem of customers relying on that, and disappointment if one of the above problems occurred.


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